FAQs

Frequently Asked Questions:

When will I receive my order?

Your order request will be sent to my printing partner where it is processed, made, and then shipped out. The usual fulfillment process and then shipping usually takes between 12-14 days. Large orders and orders made during holidays take longer.

Why haven't I received the rest of my order?

Hats and decals are shipped separately from clothing. Decals are sent in the regular postal mail (FREE shipping yay!) and therefore, will not have a tracking code.

How sustainable is Tidal Tees?

All apparel is printed with water-based ink which eliminates chemical runoff into water sources. Apparel is made in factories that use solar panels for energy and recycle their water. Packaging from is made from 100% post-consumer material, is recyclable, and can be reused. All products are printed on 100% cotton or recycled plastic. Each product is made on demand which means we never have wasted stock!

How should I take care of my rings or earrings?

You can use a multi-purpose polish such as Flitz to remove any scratches your resin jewelry might acquire!